No One Is A Rational Decisionmaker
Don't expect your stressed-out clients to act calmly; serve them as they actually are.
How A Car Accident Helped Me Understand The Mindset Of Potential Clients
Turning to a lawyer is at some level an emotional decision.
Filevine’s New Legal AI Platform LOIS Turns AI Into A True Legal Coworker
Legal work isn’t slowing down, and the firms that win won’t be the ones working harder — they’ll be the ones working smarter.
All Litigation Is Emotional
Even disputes supposedly only about money involve emotion -- and knowing this will help you serve your client.