No One Is A Rational Decisionmaker
Don't expect your stressed-out clients to act calmly; serve them as they actually are.
How A Car Accident Helped Me Understand The Mindset Of Potential Clients
Turning to a lawyer is at some level an emotional decision.
Pursuing The Pro Bono Story: A Conversation With Alicia Aiken
This Pro Bono Week, get inspired to give back with PLI’s Pursuing Justice: The Pro Bono Files, a one-of-a-kind podcast hosted by Alicia Aiken.
All Litigation Is Emotional
Even disputes supposedly only about money involve emotion -- and knowing this will help you serve your client.